Frequently Asked Questions
If you don’t see your question below, please contact me! I’d love to answer any questions you may have!
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I will whisk away one carload of donations and provide you with a tax receipt for it, if requested.
I can take certain types of recycling such as batteries, paint, fabric, and some amount of scrap metal, depending on the size and quantity. (I don’t haul away household trash or recycling.)
A follow-up email or text with action items, reminders, products, and resources*, if applicable.
Check-ins, support, and reminders in between sessions and I can also serve as an accountability partner if you’d like.
Access to my resource list
I bring basic supplies such as trash bags, sticky notes, Sharpies, label maker, tape, file folders, hanging file folders, etc. If you need a larger quantity for your project, you can purchase these in advance of the session or I can purchase them for you and bring to the session.
If I don’t already know how to re-home other particular items, I will research, recommend, and make the connection for you*.
*I provide basic research and follow-up at no additional charge to you. If your project requires further research, we will discuss this in advance and I will bill you my reduced “concierge services” hourly rate in 15-minute increments with your pre-approval.
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Getting started is easy! In fact, you’ve already started – by coming here!
Simply contact me through my website, by phone, text, or email to schedule your initial free consultation. We'll discuss your goals, evaluate your space, and create a plan to get you organized.
Take the first step toward a clutter-free, more organized life today!
We start with a free 30-minute phone or Zoom consultation so I can learn more about your project(s), situation, and goals and answer any questions you may have. If you feel comfortable, you can tell me if you experience chronic disorganization or have any physical, emotional, or mental diagnoses that may be helpful for be to know of during our work together (such as ADHD, for instance).
If we talk on the phone, you can send me photos in advance, if you’d like.
If you prefer an in-person consultation, you would pay my hourly rate plus any applicable travel fee.
During that conversation, we’ll determine if we would be a good fit for one another.
Once we determine we want to work together, we schedule our first visit.
In-person sessions are a minimum of 3 hours, on up to about 8 hours, depending on the client’s stamina, projects, and needs.
I offer weekday and weekend appointments.
If we live close by to one another, the 3-hour minimum doesn’t apply.
In the initial visit, we start with a tour of the home or office, spaces to be organized and storage spaces, and discuss what's working, what's not working, etc. During this time (and beyond), I will ask questions to get an understanding of your preferences, tendencies, and habits (established and desired) so we can set up spaces and systems that will be tailored to work around you/ your household's needs.
Then, later in that same session, we do the fun part of rolling up our sleeves and getting to work!
Payment is due at the end of the session. I can invoice for larger, more intensive projects.
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I charge an hourly rate and don’t offer packages. Pricing differs between in-person organizing and concierge-style services I perform remotely/off-site.
There is no charge for the initial 30-minute Zoom or phone consultation/conversation.
Payment is due at the end of each session, though I can invoice for larger, more intensive projects.
I accept cash, check, Zelle, and Venmo. I do not accept credit cards.
A travel fee may apply for longer-distance clients.
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The organizing process is very client-centered and tailored to your individual needs and situation and it proceeds and evolves naturally and organically. It looks different for everyone, but often includes guidance, coaching, and instruction on sorting, decluttering/purging, determining where things will live, storing them in appropriate containers (which we can label if you’d like), and how to maintain the space once you have it to your liking. At the end of each session, I make sure you are left with a tidy space and I whisk away any donations.
While we may be making physical, tangible changes together, a big part of the organizing process is internal. We will likely discuss emotional factors like attachment and guilt; work towards being able to let go more easily; change our relationship to the things we keep in our lives; approach from a place of abundance instead of scarcity, and start to cultivate a more organized mindset.
I want everyone I work with to feel supported and safe during all parts of the organizing process, and afterwards. I don't remove trash or general household recycling, but I can whisk away a carload of donations and some specific types of recycling each visit. I can follow up with recommendations on containers and other storage/display solutions; if I don't know how to sell or dispose of something I will research it and make the connection. I'm more than happy to check in with the client in between sessions and to serve as an accountability partner. I do whatever is needed to help get the small and big things on the client's list and mind taken care of.
I welcome and encourage any and all feedback so the client is getting what they need in the format they need.
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Not a whole lot, really!
For our visits, there is no need to straighten up in advance - please leave everything as it is so I can see your “natural habitat.” (Though if the urge to clean or tidy up strikes, I couldn't possibly deny you that pleasure, so go for it!)
There is no need to buy any containers, folders, or organizing systems in advance.
It can be helpful to have some basic cleaning supplies on hand as the organizing process will involve a bit of wiping down, dusting, and vacuuming/sweeping as we move and rearrange furniture and items. (I don’t offer cleaning services, but I can connect you to professional cleaners).
Please store firearms safely and securely away.
If you have any “private” things you’d prefer I not see, you can stash those also or keep a certain part of your space off limits, but if not, no worries – I’m sure I’ve seen it before, and it will all be kept confidential anyway!
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I work with anyone!
I work with children, adults, families, couples, creatives, busy professionals, solopreneurs, retirees, seniors, stay-at-home parents, people who find themselves feeling disorganized because of a new situation (“situationally disorganized” folks), and people who have long struggled with disorganization and traditional organizing approaches (“chronically disorganized” folks, if you care for a label).
People with anxiety and depression or mobility and health challenges, neurodivergent individuals who may have ADHD or other brain-based conditions, executive function challenges, and people experiencing a major life change such as grieving a loss, going through a separation or divorce, or becoming empty nesters.
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Yes, Nest Professional Organizing LLC is fully insured. I carry commercial general liability and professional liability coverage. I am happy to provide a copy of my certificate of insurance to my clients as requested.
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I can’t estimate how long your project will take because everyone navigates the process differently. It all depends on the size and complexity of the space and project(s) and the client’s stamina, timeline, and level of involvement.
Some people prefer to work at a quick pace for a full day, quickly and decisively making decisions. Others do best with shorter sessions where they can sit with and hold an object, tell a story about it, and process and discuss the emotions that arise before making any decisions.
The organizing process is different for everyone and affects everyone differently. I meet you where you’re at, and we work at your pace. I personally love the full days an intensive project can bring, but they are definitely not for everyone!
I encourage clients to take breaks for snacks, meals, water, and rest, if need be. During this time, I can continue working to help move the project along efficiently. I’m also happy to do more of the heavy lifting (physically and metaphorically).
I can also assign “homework” in between sessions and check in on you in the interim if you enjoy independent work and want to maximize your budget and time between sessions.
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Containers are fun – I know! The perfect container really can be the icing on the cake and a total game-changer.
That said, please do not buy anything ahead of time, as there is a lot that comes before we get to containerize. First, we will need to sort, possibly declutter and cull, determine where the items you’re keeping will live, and then we get to discuss what sort of container (if any) is most appropriate.
There is also a lot that can be done with existing storage containers you already have, including re-purposing other household items for storage and display. We can also use containers you already have as a way for you to trial run the system before you commit to buying new containers. It’s possible you won’t need to buy anything new.
I can take photos and measurements of your space and then research, shop for, and recommend products that fit your budget.
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It’s true. I don’t have many testimonials on my website and the ones you do see are from when I was first starting out, back in 2016 and 2017, and needed clients to speak to their experience as a way to inform others about what it’s like working with me. I’m also no longer on social media or Yelp and don’t use service sites like Angi, Thumbtack, and Houzz. Most of my work comes from referrals and word of mouth.
For years, I haven’t asked clients to provide reviews or testimonials because I don’t want to impose on them – most of my clients all live very busy lives with far more important things to do than sit down to write a review. Also, in the grand scheme of all that my clients have to do, I’d rather they use their time and executive functioning capacities to do something that will benefit them (not me) and check something off their list.
Clients often tell me at the end of each session (and even in between!) how positively our time and work together is affecting them and that they referred me to someone they know. When a client offers to write a testimonial, I will happily accept that, but I don’t actively ask for them.
That said, going into 2025, I do plan to actively request more testimonials as I expand my services. Testimonials are, after all, really fun to read! I get to see the client’s exciting progress in action at every session, and testimonials and reviews are a fun way for others to vicariously view this thrilling progress too!
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I used to post before and after photos on my website and social media, but as much as I love a good “before and after”, I no longer do that (and I no longer use social media).
Organizing is less about the way a space looks, and more about how a client feels, interacts, and functions in the space and with the systems we set up. A stark difference in appearance doesn’t necessarily always result in a better functioning space and end product for the client.
Some may want rainbow organization and clear containers like The Home Edit, and if that’s your goal, we can totally do that! Many people find that having an aesthetically appealing and color-organized space is easier to use and maintain.
Someone else’s version of perfect may not look magazine photo-shoot perfect, but it may enable them to find the things they are always losing, have a clear understanding of where things belong so they can put things away and quickly reset their space, and feel equally calm and in control.
We think of organizing as being a very tangible and physical process, and it certainly is, but a lot of the work is also internal, as we do the emotional and mental work which allows us to change our physical environment.
“Perfect” is subjective and different for everyone because everyone has different organizing goals, so photos don’t always tell the whole story.
I do like to take before and after photos for my clients so they can personally reflect back with pride and a sense of accomplishment and reward on what their hard work and efforts created. The best “Before and After” is your own!
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I can assemble furniture assuming it’s do-able for one person, and we can also tackle this together.
I can do very basic things like install light-load hooks, hang some framed items on walls or other surfaces, change out lightbulbs, adjust mounting hardware for drapes and curtains, etc. depending on the space and situation.
I do not install shelving, closet systems, and most wall-mounted systems, etc.
Many of my clients are far handier than me, and I can support them if they take the lead on these types of projects.
I do professionally partner with a very talented woodworker and cabinetmaker who I personally vouch for and can recommend and refer you to.
As part of this process:
I take photos of the space and present the project and proposed solution to him
He meets with us in your home or office for an initial free consultation and to discuss what’s needed and the ideas and solutions we’ve discussed.
If it’s something simpler, like installing something you already have or will be purchasing, I can video chat with him while at your space and/or send him photos.
Based on the conversation we have during the consultation, he and I work to design and present a plan to you for approval.
If he needs to come back to your home to measure or assess anything, I can be there.
I can also be on site to help with final install.
He can do anything from install shelves or closet systems you have already purchased; make custom built-ins or cabinetry; build furniture or built-ins designed around odd space constraints; modify existing cabinetry or casework (for instance, converting a pull-out spice rack into a regular drawer, or removing doors from a cabinet or adding doors to a shelf).
He also offers handyman type services, which can be helpful as clients often identify many smaller projects they need done around the house during the organizing process (such as replacing a light fixture, installing a new set of outdoor stairs, hanging a wall-mounted drying rack, etc.)
I can share examples of his work, portfolio, pricing structure, etc. and am involved in as many aspects of the process as the client prefers.
I do not subcontract out to this person so you would coordinate directly with him to compensate him for his time and materials. However, I do remain as involved as necessary throughout the process and make sure you are satisfied with your final product.
If you have someone you prefer to work with, I can work with that person also.
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I work alongside people in their homes and offices to help them get and become organized. A big part of this is skills transference – teaching people practical, straightforward tips and tricks to organize so they can feel more empowered and confident in their organizing skills and abilities.
I really enjoy working with people, and I bet you’ll have much more organizing together than struggling through it on your own! We can make it fun – we can put on some tunes, set a Pomodoro timer, and gamify it! Organizing doesn’t have to be absolutely torturous, and I want to help create positive associations with it.
Working with a professional organizer isn’t just a financial investment, it’s an investment of your time and energy in yourself.
Your space and systems really only need to work for you and those you may live with, but in order to make them work for you, you need to be present to decide what you keep, donate, or discard, help place items so they’ll be in places that work for you, and help inform the nuances around which types of containers will work best for you.
I facilitate the process, but your input is essential for making the final decisions. During our time together, I’ll be learning more about you, your organizing strengths or barriers, and how you want to interact in your environment, which will help me tailor the process to you.
I can certainly help lighten the load for you and continue organizing while you are working in a different area, if I understand the parameters and guidelines (for instance, all papers older than 10 years in this pile can go; any clothes within a certain size range can be donated, etc.).
For clients who have a really difficult time being in their space as it currently is:
We can have a very detailed discussion of your goals and vision for the space, parameters and guidelines for sorting, keeping vs. discarding, and where and how things will be placed.
Then, I can take the first pass at sorting and organizing the space.
Once you feel more comfortable in the space, we work together to put the finishing touches in place.
Alternatively, you can continue on your own once I have showed you where everything is, described the systems I set up, and you have reviewed my suggested piles of donation, trash, recycling, sale, etc.
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No. My role is to help guide you through the decision-making process, but I won’t make any decisions for you or tell you what to do or what you should and shouldn’t keep.
The goal of organizing is not to purge everything and live like a bare-bones minimalist, but to keep the items that truly add value to your life while creating efficient systems for the items you decide to keep.
Together we can discuss strategies and approaches for making the decision-making process easier, how to assess the function and purpose of each item, and set guidelines (or even hard and fast rules, if you prefer) that help inform mindful decision-making rather than focusing on discarding things willy-nilly when you’re not ready to.
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Absolutely. I take client confidentiality and privacy very seriously. As a member of the National Association of Productivity and Organizing Professionals (NAPO), I am bound by their Code of Ethics, which requires me to maintain strict confidentiality. We will also sign a client agreement, which outlines the terms and scope of our arrangement, including privacy and confidentiality.
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As a professional organizer, I am not qualified to diagnose hoarding disorder (only a doctor or qualified mental health professional with experience diagnosing and treating hoarding disorder can do this). While I have attended presentations with hoarding experts, listened to podcasts, and read books and workbooks on hoarding disorder, I am not specifically trained to work with individuals with hoarding disorder.
If you or someone you care for may be struggling with hoarding tendencies, hoarding disorder, or squalor-like conditions, please feel free to contact me and I will be happy to connect you to others and resources that can help.
If you are curious for an introduction to the topic and/or live in Vermont, this interview with Vermont-based Psychotherapist and Hoarding & Squalor expert David O’Leary is a good starting point. The Buried in Treasures workbook is also a very helpful resource for those navigating the disorder on their own or supporting someone who is.